Terms and conditions for flight services are the legal agreements between the airline and the passenger. These terms outline the rights, responsibilities, and obligations of both parties involved. Here are some common points covered in flight service terms and conditions:
- Booking and Ticketing: The terms specify the process of booking flights, issuing tickets, and any restrictions or limitations associated with it.
- Fare Rules: This section covers the fare conditions, including refund ability, change fees, baggage allowance, and any other charges or surcharges.
- Flight Schedule: It includes information about flight timings, delays, cancellations, and the airline’s policies regarding re booking or compensation in case of disruptions.
- Passenger Rights: The terms outline the rights of passengers, such as compensation for denied boarding, lost baggage, or flight disruptions caused by the airline.
- Baggage Policy: This section provides details on baggage allowances, restrictions on carry-on and checked-in luggage, and rules for special items like sports equipment or fragile items.
- Check-in Procedures: It explains the check-in process, including online check-in options, required documents, and deadlines for check-in at airports.
- In-Flight Services: This covers information about onboard amenities, meal services (if applicable), entertainment options, and any additional services provided during the flight.
- Liability and Disclaimers: The terms define the airline’s liability limits for damages or losses incurred during travel and any disclaimers related to unforeseen events or circumstances beyond their control.
- Governing Law: This specifies the jurisdiction under which any disputes or claims will be resolved.
It is important to carefully read and understand these terms before booking a flight to ensure you are aware of your rights and responsibilities as a passenger.